---
title: JIRA Administration - Configuring Different Issue Types for Each Project
description: Configuring and customizing issue types is a fundamental JIRA Administration function that should be mastered.
image: https://uploads-ssl.webflow.com/5a677ce05577f10001188a29/5a96e8f56914880001c50b8f_ServiceRocket%20Atlassian%20Open%20Graph%20Image.png
---

## [JIRA Administration - Configuring Different Issue Types for Each Project](https://blog.servicerocket.com/adoption/blog/2014/12/jira-administration-configuring-different-issue-types-project)

Posted by [Bill Cushard](https://blog.servicerocket.com/adoption/author/bill-cushard) on December 29, 2014

Find me on:

[Facebook ](http://www.facebook.com/billcush) [LinkedIn](http://www.linkedin.com/in/billcushard) [Twitter ](http://www.twitter.com/billcush)

Not all projects are the same. For example, you will have different issues to track for software development projects versus IT support projects versus HR projects. This is obvious, right? It is. But if we know it is obvious, why don't more JIRA Administrators create Issues Types in JIRA Projects that match the particular needs of each project. Configuring and customizing issue types is a fundamental JIRA Administration function that should be mastered. If you customize issues types for each project, with fields and values and speak the language of that particular team, you will have happier end users and JIRA adoption will increase dramatically.

In this JIRA Administration tutorial, you will learn how to create Issue Type Schemes in JIRA.

Watch the video below:

**Call for Comments:**

1. Do you customize your issue types by project?
2. How has customizing issue types that speak the language of your customer impacted JIRA adoption and end user satisfaction with JIRA?

 Topics: [Jira](https://blog.servicerocket.com/adoption/topic/jira), [Jira Tips](https://blog.servicerocket.com/adoption/topic/jira-tips), [Atlassian](https://blog.servicerocket.com/adoption/topic/atlassian)

| ![](https://app.hubspot.com/settings/avatar/a9890bd827682179ba7efa2520862398) | Written by [Bill Cushard](https://blog.servicerocket.com/adoption/author/bill-cushard) Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software. Bill Cushard is also the author of the 2018 book, *The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence. * |
| --- | --- |

### Subscribe To Our Newsletter

### Interested in writing for the Software Adoption Blog?

We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use.

[Find Out How ➝](https://info.servicerocket.com/guest-contributor-blogger-program-software-adoption-blog-1)

### Recent Posts

### Posts by Topic

- [Atlassian (145)](https://blog.servicerocket.com/adoption/topic/atlassian)
- [Jira (82)](https://blog.servicerocket.com/adoption/topic/jira)
- [Confluence (72)](https://blog.servicerocket.com/adoption/topic/confluence)
- [Training (70)](https://blog.servicerocket.com/adoption/topic/training)
- [Add-ons (43)](https://blog.servicerocket.com/adoption/topic/add-ons)
- [Enterprise Software (39)](https://blog.servicerocket.com/adoption/topic/enterprise-software)
- [Jira Tips (35)](https://blog.servicerocket.com/adoption/topic/jira-tips)
- [Customer Success (30)](https://blog.servicerocket.com/adoption/topic/customer-success)
- [Tech (28)](https://blog.servicerocket.com/adoption/topic/tech)
- [Workplace by Facebook (25)](https://blog.servicerocket.com/adoption/topic/workplace-by-facebook)
- [Enterprise Software Training Series (24)](https://blog.servicerocket.com/adoption/topic/enterprise-software-training-series)
- [TrainingRocket Blog by ServiceRocket (24)](https://blog.servicerocket.com/adoption/topic/trainingrocket-blog-by-servicerocket)
- [collaboration (20)](https://blog.servicerocket.com/adoption/topic/collaboration)
- [eLearning (20)](https://blog.servicerocket.com/adoption/topic/elearning)
- [Events (18)](https://blog.servicerocket.com/adoption/topic/events)
- [Ideas (18)](https://blog.servicerocket.com/adoption/topic/ideas)
- [Mini Lessons (17)](https://blog.servicerocket.com/adoption/topic/mini-lessons)
- [Learning (16)](https://blog.servicerocket.com/adoption/topic/learning)
- [Workplace (14)](https://blog.servicerocket.com/adoption/topic/workplace)
- [Support (13)](https://blog.servicerocket.com/adoption/topic/support)
- [Cloud (12)](https://blog.servicerocket.com/adoption/topic/cloud)
- [Confluence Tips (12)](https://blog.servicerocket.com/adoption/topic/confluence-tips)
- [Culture (12)](https://blog.servicerocket.com/adoption/topic/culture)
- [Jira Service Desk (12)](https://blog.servicerocket.com/adoption/topic/jira-service-desk)
- [Press (12)](https://blog.servicerocket.com/adoption/topic/press)
- [Salesforce Connector (11)](https://blog.servicerocket.com/adoption/topic/salesforce-connector)
- [Atlassian Platinum Partner (10)](https://blog.servicerocket.com/adoption/topic/atlassian-platinum-partner)
- [Future of Work (10)](https://blog.servicerocket.com/adoption/topic/future-of-work)
- [Salesforce (10)](https://blog.servicerocket.com/adoption/topic/salesforce)
- [Start-ups (9)](https://blog.servicerocket.com/adoption/topic/start-ups)
- [Apps (8)](https://blog.servicerocket.com/adoption/topic/apps)
- [Atlassian Summit (8)](https://blog.servicerocket.com/adoption/topic/atlassian-summit)
- [Data Center (8)](https://blog.servicerocket.com/adoption/topic/data-center)
- [Facebook (8)](https://blog.servicerocket.com/adoption/topic/facebook)
- [Scaffolding (8)](https://blog.servicerocket.com/adoption/topic/scaffolding)
- [Monktoberfest (7)](https://blog.servicerocket.com/adoption/topic/monktoberfest)
- [Security (7)](https://blog.servicerocket.com/adoption/topic/security)
- [Employee Engagement (6)](https://blog.servicerocket.com/adoption/topic/employee-engagement)
- [Reporting (6)](https://blog.servicerocket.com/adoption/topic/reporting)
- [Software Adoption (6)](https://blog.servicerocket.com/adoption/topic/software-adoption)
- [Zendesk (6)](https://blog.servicerocket.com/adoption/topic/zendesk)
- [Communications (5)](https://blog.servicerocket.com/adoption/topic/communications)
- [Encryption (5)](https://blog.servicerocket.com/adoption/topic/encryption)
- [Future Workplace (5)](https://blog.servicerocket.com/adoption/topic/future-workplace)
- [Stash (5)](https://blog.servicerocket.com/adoption/topic/stash)
- [Tools for Success (5)](https://blog.servicerocket.com/adoption/topic/tools-for-success)
- [Training is Customer Success (5)](https://blog.servicerocket.com/adoption/topic/training-is-customer-success)
- [Agile (4)](https://blog.servicerocket.com/adoption/topic/agile)
- [Atlassian Partner (4)](https://blog.servicerocket.com/adoption/topic/atlassian-partner)
- [Atlassian Services (4)](https://blog.servicerocket.com/adoption/topic/atlassian-services)
- [Bots (4)](https://blog.servicerocket.com/adoption/topic/bots)
- [Dreamforce (4)](https://blog.servicerocket.com/adoption/topic/dreamforce)
- [Managed Services (4)](https://blog.servicerocket.com/adoption/topic/managed-services)
- [Passwords (4)](https://blog.servicerocket.com/adoption/topic/passwords)
- [Testimonials (4)](https://blog.servicerocket.com/adoption/topic/testimonials)
- [knowledge management (4)](https://blog.servicerocket.com/adoption/topic/knowledge-management)
- [Connector (3)](https://blog.servicerocket.com/adoption/topic/connector)
- [Help Desk (3)](https://blog.servicerocket.com/adoption/topic/help-desk)
- [Integration (3)](https://blog.servicerocket.com/adoption/topic/integration)
- [Jam Sessions (3)](https://blog.servicerocket.com/adoption/topic/jam-sessions)
- [Jira Cloud (3)](https://blog.servicerocket.com/adoption/topic/jira-cloud)
- [Jira Software (3)](https://blog.servicerocket.com/adoption/topic/jira-software)
- [Linking (3)](https://blog.servicerocket.com/adoption/topic/linking)
- [Live Video (3)](https://blog.servicerocket.com/adoption/topic/live-video)
- [Metadata (3)](https://blog.servicerocket.com/adoption/topic/metadata)
- [Project Management (3)](https://blog.servicerocket.com/adoption/topic/project-management)
- [ServiceRocket Spotlight (3)](https://blog.servicerocket.com/adoption/topic/servicerocket-spotlight)
- [Summit (3)](https://blog.servicerocket.com/adoption/topic/summit)
- [Tips (3)](https://blog.servicerocket.com/adoption/topic/tips)
- [Work Management Software (3)](https://blog.servicerocket.com/adoption/topic/work-management-software)
- [communication (3)](https://blog.servicerocket.com/adoption/topic/communication)
- [scrum (3)](https://blog.servicerocket.com/adoption/topic/scrum)
- [sprint planning (3)](https://blog.servicerocket.com/adoption/topic/sprint-planning)
- [Atlassian Licenses (2)](https://blog.servicerocket.com/adoption/topic/atlassian-licenses)
- [Atlassian Training (2)](https://blog.servicerocket.com/adoption/topic/atlassian-training)
- [BlueJeans (2)](https://blog.servicerocket.com/adoption/topic/bluejeans)
- [Cascading Fields (2)](https://blog.servicerocket.com/adoption/topic/cascading-fields)
- [Cloud migration (2)](https://blog.servicerocket.com/adoption/topic/cloud-migration)
- [Community (2)](https://blog.servicerocket.com/adoption/topic/community)
- [Company (2)](https://blog.servicerocket.com/adoption/topic/company)
- [Consulting (2)](https://blog.servicerocket.com/adoption/topic/consulting)
- [Content (2)](https://blog.servicerocket.com/adoption/topic/content)
- [Crisis Management (2)](https://blog.servicerocket.com/adoption/topic/crisis-management)
- [Customer Service (2)](https://blog.servicerocket.com/adoption/topic/customer-service)
- [Email (2)](https://blog.servicerocket.com/adoption/topic/email)
- [Employee Motivation (2)](https://blog.servicerocket.com/adoption/topic/employee-motivation)
- [Enterprise Bots (2)](https://blog.servicerocket.com/adoption/topic/enterprise-bots)
- [Español (2)](https://blog.servicerocket.com/adoption/topic/español)
- [How to (2)](https://blog.servicerocket.com/adoption/topic/how-to)
- [ITSM (2)](https://blog.servicerocket.com/adoption/topic/itsm)
- [Implementation (2)](https://blog.servicerocket.com/adoption/topic/implementation)
- [Incident (2)](https://blog.servicerocket.com/adoption/topic/incident)
- [Internal Blogging (2)](https://blog.servicerocket.com/adoption/topic/internal-blogging)
- [Jobs (2)](https://blog.servicerocket.com/adoption/topic/jobs)
- [Leadership (2)](https://blog.servicerocket.com/adoption/topic/leadership)
- [Learndot (2)](https://blog.servicerocket.com/adoption/topic/learndot)
- [Live Streaming (2)](https://blog.servicerocket.com/adoption/topic/live-streaming)
- [Pulse (2)](https://blog.servicerocket.com/adoption/topic/pulse)
- [Safety Officer (2)](https://blog.servicerocket.com/adoption/topic/safety-officer)
- [Scale employee engagement (2)](https://blog.servicerocket.com/adoption/topic/scale-employee-engagement)
- [Service Delivery (2)](https://blog.servicerocket.com/adoption/topic/service-delivery)
- [Shared Services (2)](https://blog.servicerocket.com/adoption/topic/shared-services)
- [Silicon Valley (2)](https://blog.servicerocket.com/adoption/topic/silicon-valley)
- [Team Oriented (2)](https://blog.servicerocket.com/adoption/topic/team-oriented)
- [Templates (2)](https://blog.servicerocket.com/adoption/topic/templates)
- [Transparency (2)](https://blog.servicerocket.com/adoption/topic/transparency)
- [Visibility (2)](https://blog.servicerocket.com/adoption/topic/visibility)
- [Work Management Tools (2)](https://blog.servicerocket.com/adoption/topic/work-management-tools)
- [Workflow (2)](https://blog.servicerocket.com/adoption/topic/workflow)
- [Workplace from Facebook (2)](https://blog.servicerocket.com/adoption/topic/workplace-from-facebook)
- [business teams (2)](https://blog.servicerocket.com/adoption/topic/business-teams)
- [communications platform (2)](https://blog.servicerocket.com/adoption/topic/communications-platform)
- [marketing (2)](https://blog.servicerocket.com/adoption/topic/marketing)
- [#WOL (1)](https://blog.servicerocket.com/adoption/topic/wol)
- [AI (1)](https://blog.servicerocket.com/adoption/topic/ai)
- [Agile Marketing (1)](https://blog.servicerocket.com/adoption/topic/agile-marketing)
- [Atlassian Apps (1)](https://blog.servicerocket.com/adoption/topic/atlassian-apps)
- [Atlassian Marketplace (1)](https://blog.servicerocket.com/adoption/topic/atlassian-marketplace)
- [Attendance Taker (1)](https://blog.servicerocket.com/adoption/topic/attendance-taker)
- [Best Practices (1)](https://blog.servicerocket.com/adoption/topic/best-practices)
- [Book (1)](https://blog.servicerocket.com/adoption/topic/book)
- [Brand (1)](https://blog.servicerocket.com/adoption/topic/brand)
- [Building Customer Training (1)](https://blog.servicerocket.com/adoption/topic/building-customer-training)
- [Certification (1)](https://blog.servicerocket.com/adoption/topic/certification)
- [Chat Bot (1)](https://blog.servicerocket.com/adoption/topic/chat-bot)
- [Chatops (1)](https://blog.servicerocket.com/adoption/topic/chatops)
- [Company Culture (1)](https://blog.servicerocket.com/adoption/topic/company-culture)
- [Conferences (1)](https://blog.servicerocket.com/adoption/topic/conferences)
- [Connector Google Drive & Confluence (1)](https://blog.servicerocket.com/adoption/topic/connector-google-drive-confluence)
- [Connector Salesforce & Jira (1)](https://blog.servicerocket.com/adoption/topic/connector-salesforce-jira)
- [Converse AI (1)](https://blog.servicerocket.com/adoption/topic/converse-ai)
- [Crosing the Chasm (1)](https://blog.servicerocket.com/adoption/topic/crosing-the-chasm)
- [Dashboard (1)](https://blog.servicerocket.com/adoption/topic/dashboard)
- [DevOps (1)](https://blog.servicerocket.com/adoption/topic/devops)
- [Developers (1)](https://blog.servicerocket.com/adoption/topic/developers)
- [DoubleDutch (1)](https://blog.servicerocket.com/adoption/topic/doubledutch)
- [Dynamic Content (1)](https://blog.servicerocket.com/adoption/topic/dynamic-content)
- [Dynamic Forms (1)](https://blog.servicerocket.com/adoption/topic/dynamic-forms)
- [ESN (1)](https://blog.servicerocket.com/adoption/topic/esn)
- [Emergency Plan (1)](https://blog.servicerocket.com/adoption/topic/emergency-plan)
- [Enterprise Social Networking (1)](https://blog.servicerocket.com/adoption/topic/enterprise-social-networking)
- [Excel (1)](https://blog.servicerocket.com/adoption/topic/excel)
- [GSuite (1)](https://blog.servicerocket.com/adoption/topic/gsuite)
- [Gartner (1)](https://blog.servicerocket.com/adoption/topic/gartner)
- [Geoffrey Moore (1)](https://blog.servicerocket.com/adoption/topic/geoffrey-moore)
- [Google Classroom (1)](https://blog.servicerocket.com/adoption/topic/google-classroom)
- [Government (1)](https://blog.servicerocket.com/adoption/topic/government)
- [Guide (1)](https://blog.servicerocket.com/adoption/topic/guide)
- [Harvard Business Review (1)](https://blog.servicerocket.com/adoption/topic/harvard-business-review)
- [HipChat (1)](https://blog.servicerocket.com/adoption/topic/hipchat)
- [Hootsuite (1)](https://blog.servicerocket.com/adoption/topic/hootsuite)
- [Hyfy (1)](https://blog.servicerocket.com/adoption/topic/hyfy)
- [ITIL (1)](https://blog.servicerocket.com/adoption/topic/itil)
- [Integrating Confluence and Jira (1)](https://blog.servicerocket.com/adoption/topic/integrating-confluence-and-jira)
- [Integrations (1)](https://blog.servicerocket.com/adoption/topic/integrations)
- [Internal Communication (1)](https://blog.servicerocket.com/adoption/topic/internal-communication)
- [Interviews with Experts (1)](https://blog.servicerocket.com/adoption/topic/interviews-with-experts)
- [Intranet (1)](https://blog.servicerocket.com/adoption/topic/intranet)
- [Inventory Management (1)](https://blog.servicerocket.com/adoption/topic/inventory-management)
- [JSM (1)](https://blog.servicerocket.com/adoption/topic/jsm)
- [Kristy Traill (1)](https://blog.servicerocket.com/adoption/topic/kristy-traill)
- [LMS (1)](https://blog.servicerocket.com/adoption/topic/lms)
- [Learning Management System (1)](https://blog.servicerocket.com/adoption/topic/learning-management-system)
- [Legal teams (1)](https://blog.servicerocket.com/adoption/topic/legal-teams)
- [Live Templates (1)](https://blog.servicerocket.com/adoption/topic/live-templates)
- [Lucidchart (1)](https://blog.servicerocket.com/adoption/topic/lucidchart)
- [Moderate (1)](https://blog.servicerocket.com/adoption/topic/moderate)
- [Open Broadcasting Software (1)](https://blog.servicerocket.com/adoption/topic/open-broadcasting-software)
- [Open Source (1)](https://blog.servicerocket.com/adoption/topic/open-source)
- [Page Approval (1)](https://blog.servicerocket.com/adoption/topic/page-approval)
- [People (1)](https://blog.servicerocket.com/adoption/topic/people)
- [Product Management (1)](https://blog.servicerocket.com/adoption/topic/product-management)
- [Red Hat (1)](https://blog.servicerocket.com/adoption/topic/red-hat)
- [Remote Attendance (1)](https://blog.servicerocket.com/adoption/topic/remote-attendance)
- [Reports (1)](https://blog.servicerocket.com/adoption/topic/reports)
- [Ryan Holmes (1)](https://blog.servicerocket.com/adoption/topic/ryan-holmes)
- [SLA (1)](https://blog.servicerocket.com/adoption/topic/sla)
- [Sales Team (1)](https://blog.servicerocket.com/adoption/topic/sales-team)
- [Sean Ryan (1)](https://blog.servicerocket.com/adoption/topic/sean-ryan)
- [Select Lists (1)](https://blog.servicerocket.com/adoption/topic/select-lists)
- [Service Desk (1)](https://blog.servicerocket.com/adoption/topic/service-desk)
- [Service Level Agreements (1)](https://blog.servicerocket.com/adoption/topic/service-level-agreements)
- [Service Management (1)](https://blog.servicerocket.com/adoption/topic/service-management)
- [ServiceRocket (1)](https://blog.servicerocket.com/adoption/topic/servicerocket)
- [ServiceRocket Apps (1)](https://blog.servicerocket.com/adoption/topic/servicerocket-apps)
- [Services (1)](https://blog.servicerocket.com/adoption/topic/services)
- [Slack (1)](https://blog.servicerocket.com/adoption/topic/slack)
- [Software (1)](https://blog.servicerocket.com/adoption/topic/software)
- [Software Training (1)](https://blog.servicerocket.com/adoption/topic/software-training)
- [Spreadsheets (1)](https://blog.servicerocket.com/adoption/topic/spreadsheets)
- [Surveys (1)](https://blog.servicerocket.com/adoption/topic/surveys)
- [Sydney (1)](https://blog.servicerocket.com/adoption/topic/sydney)
- [Talk Social to Me (1)](https://blog.servicerocket.com/adoption/topic/talk-social-to-me)
- [Team Homepage (1)](https://blog.servicerocket.com/adoption/topic/team-homepage)
- [Training is Data (1)](https://blog.servicerocket.com/adoption/topic/training-is-data)
- [Ursula Llabres (1)](https://blog.servicerocket.com/adoption/topic/ursula-llabres)
- [Video (1)](https://blog.servicerocket.com/adoption/topic/video)
- [Working Out Loud (1)](https://blog.servicerocket.com/adoption/topic/working-out-loud)
- [chatbots (1)](https://blog.servicerocket.com/adoption/topic/chatbots)
- [company values (1)](https://blog.servicerocket.com/adoption/topic/company-values)
- [self-service (1)](https://blog.servicerocket.com/adoption/topic/self-service)

[see all](https://blog.servicerocket.com/adoption/blog/2014/12/jira-administration-configuring-different-issue-types-project#)

![](https://uploads-ssl.webflow.com/5a677ce05577f10001188a29/5a7ca38ce85c8900015b85a3_ServiceRocket%20Full%20Lockup.svg)

 © Copyright 2019 ServiceRocket Inc. All rights reserved. ● [Privacy Policy](https://www.servicerocket.com/legaldocs/privacy-policy) ● [Terms & Conditions](https://www.servicerocket.com/legaldocs/privacy-policy)