JIRA Administration: Troubleshooting End User Permission Problems

Posted by Bill Cushard on December 25, 2014

Have you ever had a user complain frequently that they cannot perform a certain task or operation in a JIRA issue, and they are constantly asking you to troubleshoot why that is the case? Fortunately for you, there is a JIRA Administration tool designed to help with this exactly kind of problem. In this JIRA Administration tutorial, you will learn how to use the Permission Helper Add-On in JIRA to find out why users may not be able to view or edit issues when they should be able to.

Watch the video below:

Call for Comments:

  1. Do you get requests like these from the teams you support?
  2. Have you used the Permission Helper Add-On? How has it helped?

Topics: Jira, Jira Tips, Atlassian

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