Learn the popular bug-tracking platform at your own pace. eLearning for JIRA Fundamentals, developed by Atlassian's first Platinum Certified Experts.
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Community Support sites are a land of great opportunity. Still, they require careful consideration of certain challenges prior to implementation.
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ServiceRocket is excited to offer the public a one-time special discount on training for the Atlassian Confluence platform.
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Author Bill Cushard explores ideas from new research on adjustments to traditional course structures to improve learning and potential implications for software training.
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Barney Bolt of ServiceRocket identifies five traits he's found to serve support engineer's best in their role of delivering quality customer assistance.
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ServiceRocket Connectors and Plugins lead the industry in providing innovative product add-ons for Atlassian platforms like Confluence and JIRA.
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