Bill Cushard
Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.
Bill Cushard is also the author of the 2018 book, The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.
Recent Posts
Customizing JIRA workflows is a very popular topic for JIRA administrators so we decided to make the training more accessible with new self-paced eLearning.
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We wrote this blog series for that very moment when new customers begin to ask for training in droves. Here are the 17 ways to know whether your enterprise software customers need training.
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Software training doesn't have to be viewed as a cost center. Training can play a direct and indirect role in growing your enterprise software business.
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May 07, 2014
Gainsight Pulse 2014 Conference Backchannel and Curated Resources @ #PulseConf2014
By Bill Cushard
Resources shared about Gainsight Pulse 2014 Conference, before, during, and soon after the biggest Customer Success event of the year - May 13-14, 2014
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