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Bill Cushard

Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.

Bill Cushard is also the author of the 2018 book, The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.

Recent Posts

May 01, 2014

Hacking the Future by Linda Sandvik - Monktoberfest

By Bill Cushard

Linda started small by creating lesson plans to help kids learn the operate a computer and grew a nationwide network of after-school coding clubs.
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April 29, 2014

Couchbase Launched a Learning Management System in 19 days

By Bill Cushard

Peter Childers' goal to launch Couchbase's learning services as soon as possible took a learning management system that understood the needs of software...
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April 24, 2014

JIRA Administration: Create Issue Type Schemes in Atlassian JIRA

By Bill Cushard

IT support desks, and even human resources departments, can use JIRA to manage all of their projects and produce a higher quality of work.
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April 23, 2014

4 More Signs You Should Offer Software Training

By Bill Cushard

Even if it becomes obvious that your customers need training, it is not so easy to just start offering training. Developing software training is hard.
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April 17, 2014

JIRA Administration: Invite Users to Register for a JIRA Account

By Bill Cushard

Adding new users can be a tedious JIRA Administration task. Save time and effort by understanding the "Invite Users" function of JIRA.
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April 09, 2014

Enterprise Software Training Series Part 4: You know your customers need training when...

By Bill Cushard

Just when we think we have run out of reasons for how to know whether customers need enterprise software training, more pop-up in conversations around...
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