Bill Cushard
Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.
Bill Cushard is also the author of the 2018 book, The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.
Recent Posts
When it comes to getting involved in one’s community "little" tech is capable of making a huge impact. Read Michael Ducy's story here.
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JIRA Fundamentals training courses. You can choose from live training to self-paced eLearning to suit your busy schedule and learning style.
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It is fairly easy to get the basics of new software, but it takes time, effort, and lots of experimenting to learn the “real stuff” that software can do.
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November 12, 2013
Two Ways to Help Customers Learn Your Software with Learning Plans
By Bill Cushard
Learning plans enable customers to have greater success when learning your software. Here's two methods and four keys to great learning plans.
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What matters most to how well you learn something is to selecting the appropriate method. Here are four indicators that JIRA eLearning is right for you.
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Adoption depends not as much on how to make use of the product functionality, but about how to work differently using this new technology or product.
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