Bill Cushard
Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.
Bill Cushard is also the author of the 2018 book, The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.
ServiceRocket has teamed up with Talk Social to Me to create a Workplace by Facebook accelerated adoption program to drive rapid employee engagement.
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Hootsuite uses Workplace by Facebook in its purpose to champion the power of human connection. Interview with Kristy Traill, VP of Customers at Hootsuite.
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Manage crisis with Safety Officer for Workplace by Facebook. In this case study, Hive shares how they managed to alert all employees during Hurricane Harvey.
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Crisis management plans require the need for an effective process for both alerting and checking on the status of people.
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ServiceRocket announces new Atlassian add-on: Connector for Salesforce and Jira Service Desk (Cloud)
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Participation on enterprise social networks (ESN) should be about work and about mobilizing people in the pursuit of the organization's mission
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