Bill Cushard

Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.

Bill Cushard is also the author of the 2018 book, The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.

Recent Posts

[Infographic] When Work Bots, Chat Apps, and People Collide

ServiceRocket has teamed up with Talk Social to Me to create a Workplace by Facebook accelerated adoption program to drive rapid employee engagement.
Read More ➝

Hootsuite Hasn't Sent a Company-Wide Email in Months and Communications is Way Better

Hootsuite uses Workplace by Facebook in its purpose to champion the power of human connection. Interview with Kristy Traill, VP of Customers at Hootsuite.
Read More ➝

How Hive Incorporated Safety Officer for Workplace by Facebook Into Its Hurricane Harvey Emergency Action Plan

Manage crisis with Safety Officer for Workplace by Facebook. In this case study, Hive shares how they managed to alert all employees during Hurricane Harvey.
Read More ➝

Account for Employees During and After an Emergency using Workplace by Facebook

Crisis management plans require the need for an effective process for both alerting and checking on the status of people.
Read More ➝

Announcing Connector for Salesforce and Jira Service Desk (Cloud)

ServiceRocket announces new Atlassian add-on: Connector for Salesforce and Jira Service Desk (Cloud)
Read More ➝

Community Management Thinking is Holding Back ESN Adoption

Participation on enterprise social networks (ESN) should be about work and about mobilizing people in the pursuit of the organization's mission
Read More ➝

Subscribe To
Our Newsletter

Interested in writing for the Software Adoption Blog?

We love connecting with software leaders and writers who can help us fulfill our mission to create entertaining AND educational resources that people can put to use.

Find Out How ➝

Recent Posts

Posts by Topic

see all