How to Administer JIRA the Right Way

One of the best ways to administer JIRA is to make it as easy to use as possible, and that means proper setup.
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New Versions of JIRA Fundamentals eLearning Courses Released

We've updated "eLearning for JIRA Fundamentals" and "Using JIRA Effectively" to improve the design, navigation and ease-of-learning for these courses.
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Getting Past the Tipping Point of Learning New Software

It is fairly easy to get the basics of new software, but it takes time, effort, and lots of experimenting to learn the “real stuff” that software can do.
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Two Ways to Help Customers Learn Your Software with Learning Plans

Learning plans enable customers to have greater success when learning your software. Here's two methods and four keys to great learning plans.
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So You Think Your Software Doesn’t Need Training? Think Again

Adoption depends not as much on how to make use of the product functionality, but about how to work differently using this new technology or product.
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eLearning Design and the Fight Against Multi-Tasking

A conventional definition of bad eLearning is when a learner does not learn the material or apply what was learned. On this, we blame bad design.
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