New Research: How Reversing Course Structure Improves Learning

Author Bill Cushard explores ideas from new research on adjustments to traditional course structures to improve learning and potential implications for software training.
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Five Traits of an Outstanding Product Support Engineer

Barney Bolt of ServiceRocket identifies five traits he's found to serve support engineer's best in their role of delivering quality customer assistance.
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Fundamentos de JIRA: Curso Nuevo en Español, 50% de descuento

Fundamentos de JIRA es un nuevo curso de la plataforma popular de Atlassian que ayuda a los equipos de trabajo a planificar, construir y finalizar proyectos
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Announcing on-site JIRA training in Palo Alto - Limited Time Only!

Announcing on-site JIRA training in Palo Alto - Limited Time Only!
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Free Webinar Offers Best Practices for Social Media with Zendesk

Free Webinar Offers Best Practices for Social Media with Zendesk
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This Wednesday: A Free Atlassian-product Webinar

This Wednesday: A Free Atlassian-product Webinar
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