Bill Cushard
Bill Cushard covers the intersection of learning, software adoption, and customer success. His career has focused on helping companies adopt disruptive software through learning, change management, communications, and implementations that help people get the most out the software.
Bill Cushard is also the author of the 2018 book, The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.
Our Top 5 Blog Posts of 2014
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Project Roles in JIRA are a great way to manage what users can and cannot do in a project. Most of us just create groups and add users to certain groups.
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Configuring and customizing issue types is a fundamental JIRA Administration function that should be mastered.
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In this ServiceRocket JIRA Administration tutorial, you will learn how to troubleshoot notification problems in JIRA using the Notification Helper.
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JIRA Administration: Use the Permission Helper Add-On in JIRA to find out why users may not be able to view or edit issues when they should be able to.
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JIRA Administration: There are times when you only want specific people to view it (not everyone on a project).
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